This is my first attempt at making Biscotti. I have to say it is pretty easy and requires few ingredients so much cheaper than what they charge at store. Biscotti is the one type of 'cookie' that I really like crispy. I know you are supposed to dip it in a hot drink so it gets soft but I like the crunch of it plain! If i wanted a soft cookie, I would have made a soft cookie. Embrace the crunch.